Refund policy

 

 

 

RETURN & REFUND POLICY

Last Updated: March 21, 2026

At BYMK, we are committed to providing high-quality products and carefully inspecting all orders before shipment.

Returns & Refunds

We only accept returns or refunds for items that arrive damaged or defective.

“All sales are final unless the item arrives damaged or defective.”

To request a return or refund:
- You must contact us within 48 hours of delivery
- Proof of damage, including photos of the item and packaging
- The item must remain unused and in its original condition

Returns:

- We do not accept returns for sizing issues, change of mind, or general wear
- Accessories, sale items, and personalized products are non-returnable

If your return request is approved, we will provide further instructions regarding the return process and refund eligibility.

- The shipping fee for the returned items will be payed through the customer.

Refunds:

Approved refunds will be issued to the original payment method within several business days depending on your payment provider. 

Contact

For any return or refund inquiries:
support@thebymk.com
Doha, Qatar